New Support Center is in testing.

www.support.painfulpleasures.com

Q. Why is this better?

A. We receive over 1000 emails a day. All emails come to two workstations and we have a number of people that answer your questions. This setup creates delays and at times, some emails go unanswered. If you ever experienced a delay or didn’t receive a reply from us we are sorry. The new support center will streamline everyones questions which will allow us to better assit you. This will also help you manage any questions you might have.

Once you create an account, anytime you login (your email address) to the support system you will see the status of all your questions. You don’t have to login to reply. Every reply we make to your question will be sent automatically to your email box. You can actually hit reply to our response right in your email box and send us another question or comment and it will go back to our ticket support system and update the ticket automatically. So you will always have a trail when you login. Just make sure you use the same email address everytime and you will always have access to your previous questions and answers.

What the Future Holds.

We are also upgrading the entire site. Some of the new features will be 1 login for the entire site.

For those of you who are active on the boards, gallery and like to shop with us, we will soon have the ability for our customers to create one account which will give them access to the entire site. Right now you need a seperate account for the store, the boards, and now the support system. We are working hard to integrate all sections of the site.

Also we will be launching “MyPleasure” very very soon. Basically its your profile, similar to myspace, you will have the ability to create your own homepage, diaries, rate customers pictures, send private messages, and a ton of other features. MyPleasure will also have a video section which will give you ability to upload your own videos, more interactive story board and picture board, plus a couple of other key features as well to come……. 2007 is going to be HUGE.

Thank you again for all the support.

 Painful Pleasures, Inc.